Shipping policy

Shipping Policy

Processing Time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in the shipment of your order, we will contact you via email.

Shipping Time
Once your order has shipped, delivery typically takes 8-15 business days, depending on your location. Please note that shipping times are estimates and are not guaranteed. Delays caused by customs processing, weather, or carrier issues are outside of our control.

Shipping Rates
We currently offer free standard shipping on all orders.

International Shipping
We currently ship to the United States only. Your order may be subject to import duties and taxes, which are the responsibility of the customer. We are not responsible for delays caused by customs processing.

Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow up to 12 hours after shipment for tracking information to update.

Damaged or Lost Packages
If your order arrives damaged or is lost during shipping, please contact us at support@phonecasify.com within 7 days of delivery with your order number and photos of the item and packaging. Please refer to our Refund Policy for how these cases are resolved.

Questions
If you have any questions about our shipping policy, please contact us at support@phonecasify.com.